Corporate reputation risks
Any failure by any of its business units to meet production safety, social, environmental and/or ethical standards could harm DSM’s corporate reputation and thereby impact on its business and results. DSM values such as good corporate citizenship, open communication and transparency should reasonably assure appropriate employee conduct. Moreover, the company mitigates its reputation risk by making substantial efforts to reduce the probability that any of its units might fail to comply with internal requirements and/or external laws and regulations.
In 2006 DSM was ranked No. 1 worldwide in the global chemical sector of the Dow Jones Sustainability Index for the third year running, reflecting among other things the enormous efforts the company continues to make in the area of production processes and their potential impact on the environment and on the safety and well-being of its employees.
Customer risks
The company makes considerable efforts to delight its customers. Compliance with customer agreements and commitments is measured regularly. Appropriate process and product quality checks and balances are in place to mitigate the risk of non-compliance with customers’ and DSM’s sales conditions.
No DSM customer represents more than 3% of DSM’s total sales.
Production process risks
DSM tries to mitigate production process risks by spreading production where possible, but concentration is necessary in order to achieve economies of scale. The design of any new facilities and/or production processes is required to include state-of-the-art safety and security facilities. Plants are regularly and systematically inspected against predefined risk and engineering standards. Nevertheless, certain risks and the degree to which SHE elements are managed may not be sufficiently well known.
Product liability risks
As a result of the progress made towards DSM’s current strategic corporate goals following from Vision 2010, the company’s product portfolio has shifted and is still shifting. This has been accompanied by a correspondiong shift in DSM’s risk profile. DSM is aware of this ongoing process. From a product liability point of view the life science business is more exposed than other businesses. This holds in particular for the pharmaceutical industry, which today has to face the situation that certain product liability exposures cannot be insured against, or only at prohibitively high costs and very high retentions. To protect itself against these risks, DSM has put in place highly demanding process and product requirements and is putting in a great deal of effort on an ongoing basis to assure that all its units comply with internal and external regulatory requirements (e.g. FDA).
ICT risks
In order to control potential ICT risks DSM employs a policy of using the latest proven hardware and software solutions. Group-wide DSM works with integrated and standardized ICT infrastructures, backup, encoding and encryption systems, replicated databases, virus and access protection and a fully compatible global network and intranet. Regular local ICT security assessments should assure adequate local applications. External ICT service providers have been contracted in and are required to report regularly on the measures they are taking to reasonably assure that DSM’s ICT processes are not disrupted.
Although DSM has applied strict measures with regard to the security and reliability of its IT systems, incidents regarding for example back-up recovery, hot failover systems, virus attacks and international network connections may still occur, and this can have a material impact on business operations.
Project risks
The company is currently undertaking some major projects whose success is important to the overall business results and exposure. In general these fall into three categories: pricing reinforcement projects, reorganization projects and ICT projects. Apollo is a project that assures uniform application of standard business processes designed in SAP-R3 throughout DSM worldwide.
DSM has extensive experience in project management. It seconds its best people to projects that are considered critical. Moreover, direct Board involvement and monitoring are in place to mitigate the risk of project failure.
Financial risks
Additional financial risks include commodity risk, credit risk, interest rate risk, tax risk, pension risk and country risk. The major credit rating institutions may change their assessments of DSM’s creditworthiness, thereby affecting the company’s borrowing capacity and/or the conditions under which it can borrow money and causing fluctuations in the cost of finance. The company aims to keep its single-A credit rating.
The low effective rate of corporation tax may come under pressure under the new harmonized European and Dutch tax legislation. In addition, the outcomes of ongoing disputes with tax authorities could impact on the company’s tax position with retroactive effect. Although tax assets have been recognized at fair value, future profits may not suffice to realize all tax-loss carry-forwards.
Insurable risks
Global insurance policies are in place to reduce the risk of damage to property, business interruption loss and general liability exposures, including the liability risks related to the products produced. Especially the recent and still ongoing change in our product portfolio makes product liability an issue that needs careful monitoring. At the moment, none of the products in DSM's total product portfolio is excluded from cover under our corporate insurance programs.
Uninsured losses in 2006 for any one incident will not exceed about € 30 million per occurrence with an annual aggregate of € 45 million, the possible excess being transferred to external insurers.
Control failures
In our Triple P Report some of the control failures are mentioned that occurred in spite of our risk management efforts. They can be found in the section “What still went wrong”. All failures are extensively analyzed and lessons learnt are implemented.
|